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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Hollie Lovelace

Hollie Lovelace

May 4, 2026

5  out of  5
rating by Hollie Lovelace
"we absolutely love State Farm! Jorden was able to help me increase my life insurance policy, and made it so seamless to add our new Jeep to our policy! She always goes above and beyond for my wife and I and we will continue to keep our business with State Farm. Trust them and trust in the process and they literally handle the rest! i don't know what we would do without Jorden being so accessible and always willing to educate us on different things that State Farm offers! Go see her and tell her I sent you!"
We responded:
"Hollie, we absolutely enjoy being your Good Neighbor and Jorden exemplifies just that. Thanks for the comment. -JD"
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Amy Patillo

April 29, 2026

5  out of  5
rating by Amy Patillo
"Abby Balentine is the best! She works hard to get you the best options to meet your needs."
We responded:
"Thanks so much for the super kind and ACCURATE words Amy. Yes, she's awesome indeed. -JD"
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Carey Sutton

April 29, 2026

5  out of  5
rating by Carey Sutton
"I am considering making some changes on our insurance, so I called their office to get quotes on cars, auto, etc and I couldn't believe how quick I was able to get a quote back. JD's office had documents back to me in less than an hour and honestly I thought it would be at least a day or more before I was able to get anything back. Best of all they did not waste my time, and they are saving me $$$ too! Great experience all the way around."
We responded:
"Carey, thank a ton for the awesome comments. We make it a goal to work quickly and efficiently indeed so no one has to wait on US. You're the best! -JD"
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Amie Riley

April 28, 2026

5  out of  5
rating by Amie Riley
"Abby is clearly a hard worker, and it is obvious that she genuinely cares about her job!! Great people!"
We responded:
"Amie, you are spot-on. Abby truly puts customers first. Thanks for the awesome comments. -JD"
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Tracy Stubblefield

April 28, 2026

5  out of  5
rating by Tracy Stubblefield
"We have been so happy with the professionalism of the staff - especially Alinda Heuszel. She is on top of all of our policies and quick to respond to any questions we have."
We responded:
"Tracy, you're the BEST. Thanks so much for pausing to send along your comments. "
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Jaret Bates

April 3, 2026

5  out of  5
rating by Jaret Bates
"Attentive service, friendly folks. Quick to deliver any info you may need. Much better experience personally than the big competitors."
We responded:
"Jaret, so glad we could help you and exceed your expectations indeed. Thanks for the awesome note! -JD"
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Passion Lucas

March 19, 2026

5  out of  5
rating by Passion Lucas
"Love love love State Farm! Jorden is the absolute best!! Got a great rate for my wife and I car insurance AND life insurance! No hassle and very welcoming! Will recommend to anyone who ask!!!"
We responded:
"Passion, you are indeed correct. We'd be lost without Jorden. Your business and trust means a ton too. Thanks for the awesome comment. -JD Byars"
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Christy South

March 19, 2026

5  out of  5
rating by Christy South
"Alinda Heuszel is by far the best agent! She gets all my business & referrals!"
We responded:
"Christy, THANKS so much. I'm passing your super kind wors along to rock-super-star Alinda right now! She definitely excels at putting the customer FIRST always! Thanks so much for the kind words. Have an awesome weekend! -JD Byars"
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Christy Jones

March 19, 2026

5  out of  5
rating by Christy Jones
"Alinda Heuszel is the best! I’ve been trusting her with my business for over 10 years."
We responded:
"She is indeed a huge asset to this agency. THANKS so much for the comment Christy. We appreciate you more than you know! -JD Byars"
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matt briseno

March 17, 2026

5  out of  5
rating by matt briseno
"Alinda is the best. Always prompt and accurate in her work."
We responded:
"Matt, you're the best, and so is Alinda. You are spot-on and we absolutely appreciate you investing the time to comment. It means the world to our team indeed. "
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Mike Marks

March 16, 2026

5  out of  5
rating by Mike Marks
"⭐⭐⭐⭐⭐ Review I’ve been with State Farm for many years, and when my longtime agent retired I was glad to see JD Byars take over the office. JD has been excellent to work with — professional, responsive, and genuinely interested in helping his clients. I also want to recognize Alinda, who I’ve worked with several times over many years. She has always been friendly, knowledgeable, and quick to help with any questions or policy updates. It’s reassuring to know the office is in such capable hands. I highly recommend JD Byars, Alinda, and the entire State Farm team."
We responded:
"Mike, you're so so kind and we appreciate you pausing to take time to comment. It means more than you know indeed! -JD"
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Joshua Dylan

February 6, 2026

5  out of  5
rating by Joshua Dylan
"So exciting to see Alinda is now at JD Byars - State Farm Insurance Agent, she has helped with my family's insurance needs for years!"
We responded:
"Joshua, THANKS so much for the kind words and 5 Star review. We are dfinitely blessed to have Alinda here and great customers like you as well."
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Tracy Walters

February 6, 2026

5  out of  5
rating by Tracy Walters
"My policies were transferred to a different office after Steve retired and I promptly requested that they be sent back to where Alinda is! I've enjoyed doing business with Alinda for years, she's knowledgeable and experienced and always excited to help!"
We responded:
"Thanks for the review Tracy! You're an awesome "Good Neighbor""
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Teena Miller

February 3, 2026

5  out of  5
rating by Teena Miller
"HOW EXCITING! We have JD, back in the Shoals! And, he is going to be a great agent! I have already saved money, by transferring to JD! And, his staff.... AMAZING! :)"
We responded:
"Teena, Thanks so much for the awesome comment and 5-Star review. It means more than you know."
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Steven Moormann

February 2, 2026

5  out of  5
rating by Steven Moormann
"Alinda is the absolute best in the business! Your insurance is only as good as your local agents office, and it doesn’t get any better than this office. Alinda is super easy to work with and so helpful with any questions you may have. I couldn’t recommend any office more!"
We responded:
"We all agree 100%. She is a veteran pro who always puts the customer first. Thank you so much for the awesome words. "
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AmandaBee

January 24, 2026

5  out of  5
rating by AmandaBee
"Alinda Heuszel is hands down the VERY BEST there is!! I have been insured by State Farm with Steve Pierce for years, and when he retired, i made sure my policies went to JD Byars office because that is where Alinda is. She is the most knowledgeable producer i have ever worked with, and makes everything so easy for me! From our cars, boat, motorcycle, life insurance and even loans, she can do it all! I very highly recommend Alinda Heuszel to anyone needing literally anything!!"
We responded:
"She is the glue that holds the office together indeed. Thanks for the awesome comment Amanda."
Profile photo of Miranda Berry

Miranda Berry

January 24, 2026

5  out of  5
rating by Miranda Berry
"Alinda Heuszel is the absolute best! She is so smart and knowledgeable. I can always rely on her to keep me educated on my coverage and to answer any of my questions I may have on all of my policies. I also love how she gives me the best options of coverage that feels like it is specially tailored to suit my precious family. She is always very professional, but the greatest part about her is just simply her common sense. You can know everything there is to know about insurance, but in order to guide people in the best direction of coverage, you have to actually be able to relate and comprehend real life experiences. I tell everyone to go to her if they want the real deal! My family and I appreciate her so much and we could never ask for anything better."
We responded:
"She is a keeper indeed. Having an office veteran is great for customers indeed. Thanks for the review."
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Meagan LeMay

January 24, 2026

5  out of  5
rating by Meagan LeMay
"Great team at JD Byars State Farm! The office feels so welcoming the moment you walk in. Every time I’ve needed something, Jorden has been on it. This office is top tier!"
We responded:
"Thank you so much for the super kind words. This means more than you know. "
Profile photo of Hannah Williams

Hannah Williams

January 22, 2026

5  out of  5
rating by Hannah Williams
"Jorden is amazing to work with! She is incredibly quick to help, answers all of my questions thoroughly and her knowledge and professionalism really stand out! I feel confident knowing I will be taken care of when it comes to my insurance needs. If you’re looking for someone who is responsive and truly cares about helping you, I highly recommend reaching out to Jorden!"
We responded:
"Truth indeed Hannah! This team definitely know what it means to be a good neighbor and put the customer first. Thanks so much for the awesome comment."